New issue: Backglass won't display in game

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  • #87690
    GCS2000
    Participant
      @gcs2000

      First let me apologize for all of these posts but it seems every time I work on the cab a new issue arises.

      So thanks to NB I was able to get back into the screen configuration setup and fix my first BG issue.  That issue was the BG monitor wasn’t showing anything other than windows desktop when in pinup.  All fixed really easy.

      Now my issue is that in game my BG won’t show at all.  All I have the is red Visual Pinball standard pinup BG.  Game works and plays running from popper and the game runs perfectly running directly from VPX (with proper bg etc).

      So what setting have I messed up now?

       

      In addition I still cannot get anything to show on the DMD when in pinup, not even the default pinup.  I am running a pinDMDV3.  I swear it seems the real DMD is more of an issue and I am beginning to regret spending the money on it.

      As always thanks in advance for the help.

       

      Greg

       

      #87691
      Cameron
      Participant
        @cameron

        I’m  still having a few issues with the DMD in PUP as well but it is working perfection on the emulators…. when it is working in the emulators, it is so awesome…. In PinballX I had the DMD working fine for the FE and it was awesome there. I think once you get through the initial hurdles, you won’t regret the purchase… I need to knock out a few other gremlins first and then I can focus on the DMD in PuP… If I find something out interesting I will let you know.. good luck!

         

        #87694
        GCS2000
        Participant
          @gcs2000

          Well DMD wise I can deal with it not working in PUP as long as it works in games for now.  BG on the other hand has to work in games it does if I run from VPX straight and it was all working fine in game until I made the change to get a BG showing in PUP.

          No idea what I messed up to screw up the BG but I am sure its me.

          #87773
          Cameron
          Participant
            @cameron

            So if you run through VPX without PuP you do get the BG to display?

             

            #87775
            NailBuster
            Moderator
              @nailbuster

              to setup real dmds see here:  http://www.nailbuster.com/wikipinup/doku.php?id=hardware

              the only way to see your BG during vpx is if you accidentally set KeepDisplaysOn to 2   or Popper isn’t ‘hiding’ at all because its not running as-admin?

              only set pinupmenu.exe to run as admin and see if that works.

               

               

              #87848
              GCS2000
              Participant
                @gcs2000

                Thanks again NB will look at things when I get home tonight but I am 100% positive pinupmenu is the only one marked as admin as I had seen that mentioned several times before.

                Cameron yes if I start VPX on its on it runs just fine and shows the BG and DMD and tables play great, no isssues.  Essentially I can do most anything with the cab I want in VPX and PBFX3 (except get the dmd and BG working right here) but when using an FE (either one PUP or PFX) it goes downhill.

                 

                 

                #87849
                Cameron
                Participant
                  @cameron

                  I had issues like this with PinballX. The thing that fixed it was moving where my displays were in relation to each other. I had Display 2 on the left of display one. I moved it to the right in the display properties in windows and tadaaa that fixed it. Not sure if it is the same with yours, but might be worth a try?

                   

                  #87859
                  GCS2000
                  Participant
                    @gcs2000

                    Willing to try anything, lol.  My displays are set up with one on top of the other (i.e. 2 on top of 1 with 2 being the BG display)

                    Silly thing is it was working just fine in game until I fixed pinup menu getting it to show the BG in the menu system.  That broke it in game.

                    Like I mentioned somewhere before I seem fix one thing and break something else or break several somethings.

                    #87877
                    NailBuster
                    Moderator
                      @nailbuster

                      when you say the game doesn’t show BG.. can you alt-tab and you see the game backglass hiding behind another display during gameplay?

                      1 user thanked author for this post.
                      #87884
                      GCS2000
                      Participant
                        @gcs2000

                        Didn’t try that, will do tonight.

                        All that shows on the BG screen is the red visual pinball default screen that you see in pup menu.

                        Got a lot to do tonight now.  First thing is to update pup.  Didn’t realize I was so far behind (just have the base main package), then check all these things you guys have mentioned.  Hopefully it will be one of these items and something simple.

                        Thanks again for the help.

                         

                        #87909
                        GCS2000
                        Participant
                          @gcs2000

                          NB – Some had some success tonight!

                          BG issue seems to be fixed – it seems I had the leave display on with a value on it and didn’t realize it and thus the BG was being blocked.  So woohoo on that issue.

                          DMD – this is is fixed … sort of.  Thanks to the hardware link you gave me above and your pupdmd file update I know have a working DMD in the menu system and see the Pinup Popper DMD displayed.  So double woohoo there!

                           

                          New issue is related to recordings (should I start a new post?).  Recording BG and PF works just fine (FYI I am using NVIDIA GeForce Experience and is set up per Terry’s video).  I run into a problem when trying to record the DMD.  When I choose that option from pinup it loads the table.  PF, BG, DMD all come up as usual.  When I press R (for record) nothing happens.  And then after a few seconds (10 maybe) the entire computer locks up and the only way I can get it back is to power off the computer and power it back on and wait for windows to reload.  Once that is done I go back into pinup and run it play tables etc.

                           

                          So recording the DMD seems to be my only other issue right now.  Hopefully someone has an idea on this.

                          System specs

                          Intel 3.4GHz i7 (older chip), 16gb ram, GeForce 1060, 2 displays (BG and 4K playfield), pinDMD3

                           

                          Greg

                           

                          #87927
                          NailBuster
                          Moderator
                            @nailbuster

                            there is 3 log files in the recordings subfolder,  look at each one for any system errors.

                            only issue i’ve seen with recording is when your PuPDisplay is ‘off-screen’… either the x,y is negative value or the width,height is larger than display… That will cause the recorder to not like it, but never seen ‘crash’ before.  really is no diff between BG recording and DMD recording other than parameter sent to recordstart.bat.

                             

                            #87930
                            GCS2000
                            Participant
                              @gcs2000

                              Ok that will be on tonight’s to do list then.  At least I am getting closer!  If I can get this record DMD situation ironed out then I should be good to go on autorecord and perhaps can get my VP tables all done.

                              On a side note I DLed a bunch of wheel art images last night and put those in place and man do they really help to complete the look in popper.  I guess I’m a dork because putting the wheel art on the tables I have the BG and PF recordings done for put a big smile on my face at 12:30 last night.  Gave me a feeling of accomplishment, lol.

                              Thanks again for the help NB.  Will report back once I check logs.

                              #87987
                              GCS2000
                              Participant
                                @gcs2000

                                Ok working on the cabinet tonight here is what I see.

                                Log files – I don’t see anything that looks like an error.

                                DMD position and size.  I assume I should be looking at it under the configurations section and size is set as Terry Red did in his video 999/176 position is set to 0 & 0

                                What else should I look at – should I post the logs?

                                #88023
                                NailBuster
                                Moderator
                                  @nailbuster

                                  post the ffmpeglogs…ffmpeg log files should tell you why it didn’t record the dmd… but I don’t see how ffmpeg works recording your backglass but not dmd,  the only diff is the positions passed to the recording.

                                   

                                  #88029
                                  GCS2000
                                  Participant
                                    @gcs2000

                                    How do I post it as it keeps telling me file type not allowed

                                    Also if I cut and past I get a 403 forbidden error on submit

                                     

                                    #88030
                                    Thalamus
                                    Moderator
                                      @thalamus

                                      zip the content you try to upload.

                                      change to a different format in your post – eg “code”

                                      #88031
                                      GCS2000
                                      Participant
                                        @gcs2000

                                        neither option works for me   :wacko:

                                         

                                        #88036
                                        TerryRed
                                        Moderator
                                          @terryred

                                          …unless his PuP DMD position has an odd value, like a -1 or is offset.

                                          #88046
                                          GCS2000
                                          Participant
                                            @gcs2000

                                            …unless his PuP DMD position has an odd value, like a -1 or is offset.

                                            And where should I check this?

                                            In configdisplays it shows 999×176 position is 0, 0.  Of course it is also turned off since I am using a real DMD

                                            What else should look at?

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